A 99.9% Server Uptime
We have set up our cloud hosting platform using reliable hardware and heavily tweaked software. Our sysadmins have installed a tweaked version of SELinux on our physical machines to guarantee utmost safety and reliability. We’ve set up several denial–of–service protection tools along with very powerful firewalls to make sure our internal network is impregnable and safe.
All our Linux cloud hosting plans plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee remains the same.
A 99.9% Network Uptime
Apart from our cloud hosting system, we’ve also built our own internal network in all our datacenters. Everything is based on topflight hardware built by Juniper. Also, on each and every router, we’ve put a firewall with an elaborate set of rules so as to sieve all fishy requests.
This way, in each of our datacenters – in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe as well as in our datacenter in Australia, you can enjoy a 99.9% network uptime guarantee. And this guarantee applies to all hosting solutions in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re not delighted by our web hosting services, or if you think that they are inadequate, or if you decide that you need a VPS hosting plans instead of a cloud hosting plan – we will give you a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll keep total control of your domain names even if you close your web hosting account with us.
24/7 Technical Support
If you have ever been forced to wait around for hours to get an answer, you know how maddening this can be, even more so if your website is at stake. That’s why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be at your disposal and they will respond to you in under 60 minutes. And the best part is that their average ticket response time is under 20 minutes!