Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Answer Warranty

  • Our technical assistance staff is available 24x7x365 to handle all of your current support inquiries. Each ticket you send to us shall be solved within less than 60 minutes. If your issue calls for help from one of our administrators, we will forward the ticket to the technician on shift and will let you know that the issue will soon be resolved.

  • Top quality support service

  • Expert Client Help Service

  • Our tech help staff will be on duty for you 24/7/365 to to respond to all assistance request tickets that you send. We offer technical support for the applications that are installed in advance on your hosting server. These include our custom produced Control Panel, the selected Operating System plus the server administration panel (with regards to the VPS type).

  • Intuitive help center

  • An Educational Help Section

  • Each section of the Control Panel that is included totally free with your VPS provides you with an integrated article base. One can find an array of thorough how to tutorials and an array of step–by–step video training materials that illustrate all the essential site management tasks. You can obtain them by simply clicking the Help or Video control keys in the right side of each Control Panel section.