Semi-dedicated Servers
24x7x365 Client Support

A User–Friendly Help Center

The Help Center built into Onlinksoft Hosting’s Control Panel features a selection of help articles and commonly asked questions. Aimed toward fixing any common problem that you may face, they are contributed by our support team of accomplished techs.

How–To Videos

For people who’d rather find out how to troubleshoot a regularly encountered issue by watching a how–to video clip, we’ve added a collection of video tutorials to our Control Panel. All the educational videos are concise and easy to follow. They offer you visual presentations of different site management actions.

A Sixty–Minute Response Time Guarantee

All semi–dedicated servers are backed up by a 24x7 customer service and feature a 60–minute support ticket response time guarantee. Our capable techs will be at your disposal 24x7 and will settle any issue that you might run into within less than 60 minutes after the support ticket submission. In the majority of cases, a reply will be given to you in less than twenty minutes.